Terms of service

1. General information1.1. The online store operating under the name Drewniany Świat is run by: 
• Company name: Drewniany Swiat STANISLAV YAROSHENKO
• Company address: Ostrołęka, ul. Wiejska 34, 07-417
• NIP: 7582113041
• REGON: 367268971 
• Contact: 
◦ Telephone: +48 793 639 841 
◦ Email: DrewnianySwiat@outlook.com
• Website: https://drewnianyswiat.com/
1.2. The Store offers the sale of furniture and wooden accessories via its website.

2. Terms of Use: 2.1. Use of the Store constitutes acceptance of these Terms and Conditions. 2.2. All products offered in the Store are new and come from trusted manufacturers. 2.3. Product prices are listed in Polish zloty and include VAT.

3. Orders: 3.1. Orders can be placed via the Store's website. 3.2. After placing an order, the customer will receive an email confirmation. 3.3. The Store reserves the right to cancel an order in the event of product unavailability or an error in the price.

4. Payments: 4.1. The Store accepts the following payment methods: bank transfer and online payments (e.g., PayU). 4.2. Payment must be made within the time specified in the order confirmation.

5. Delivery: 5.1. Orders are shipped within Europe and Ukraine and USA. 
5.2. Shipping costs:
• Poland: PLN 149
• Europe and Ukraine: PLN 349
• USA: PLN 399
• Orders over PLN 3,049 - free delivery

6. Right of Withdrawal: 6.1. The customer has the right to withdraw from the contract within 14 days of receiving the product, without providing a reason. 6.2. Detailed rules for returning products are specified in the Returns and Complaints Policy.

7. Complaints: 7.1. In the event of product defects, the customer may file a complaint in accordance with applicable regulations. 7.2. Details of the complaint process are contained in the Returns and Complaints Policy.

8. Personal Data Protection: 8.1. The Store processes customer data in accordance with applicable regulations and the Privacy Policy.

9. Final Provisions: 9.1. The Store reserves the right to amend these Terms and Conditions. 9.2. Amendments come into effect upon publication on the Store's website.